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Contact us: Our Maffra office is open to customers Monday to Friday, 9am to 3pm. Warrnambool and Werribee customer service remains closed, open via appointment only. To make an appointment call 1300 139 510.

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We are here to support you. Please see our office hours below.

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Postal and phone numbers

POST
Southern Rural Water
PO Box 153
MAFFRA, Victoria, Australia, 3860

TELEPHONE
+61 (03) 5139 3100 or 1300 139 510

EMAIL
srw@srw.com.au

WATERLINE
1300 360 117

Our Maffra office is open to customers Monday to Friday, 9am to 3pm.   

Warrnambool and Werribee customer service remains closed, open via appointment only. To make an appointment call 1300 139 510. 

Field Office Locations

Please note: most of our field offices are not open to the public, or are only open intermittently. If you would like an address, please contact our head office.

Werribee

OFFICE CLOSED 
1 Tower Road, Werribee, VIC, 3030
Ph: 03 9974 4752

You can reach our staff on 1300 139 510 and srw@srw.com.au Our Customer Service team can also book an online meeting for you with a staff member if you prefer.

Warrnambool

OFFICE CLOSED 
132 Fairy Street,  Warrnambool, VIC, 3280

You can reach our staff on 1300 139 510 and srw@srw.com.au Our Customer Service team can also book an online meeting for you with a staff member, if you prefer.

Maffra

88 Johnson Street
Maffra, VIC, 3860
Ph: 03 5139 3100
OFFICE HOURS: Monday to Friday 9:00am to 3:00pm

You can reach our staff on 1300 139 510 and srw@srw.com.au. Our Customer Service team can also book an online meeting for you with a staff member, if you prefer.