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From Clinton Rodda

2016 was a massive year for Southern Rural Water.  Our big focus is modernising everything we do to provide great service to our customers at an affordable price so as they can be successful…

  • Partnering with our customers, state and Federal governments and local stakeholders to secure commitments for the full $60 million for MID 2030 Phase 1B. This project will transform the Southern Tinamba zone in the Macalister Irrigation District, transforming the customer experience, saving almost 10GL of water and stimulating regional economic growth by an estimated $45 to $50 million per annum
  • Partnering with Werribee and Bacchus Marsh customers and the state government to fund 2/3rds of the modernisation of the Werribee and Bacchus Marsh Irrigation Districts
  • Working with agencies and customers across much of the state to manage drought – both protecting our water resources and minimising the impact on customers where possible.  This included partnering with Melbourne Water to provide access to additional recycled water to secure production in Werribee Irrigation District
  • As part of our MID2030 Phase 1a project, completing the Southern Cowwarr balancing storage.  At $6m, it is the biggest single capital project we have undertaken is now in operation and performing beyond our expectation
  • Exceptional water efficiency results in the Macalister Irrigation District in the last part of 2017, with a record breaking 87% delivery efficiency recorded over one week in December. These results are well ahead of expectations and a great credit to our modernisation and operations teams.
  • Partnering with Moorabool Shire and with support from customers and stakeholders, we have reached practical completion of Bacchus Marsh Irrigation District modernisation stage one. This has involved the installation of a pump in the Werribee River supplying the Maddingly basin which has improved water delivery efficiency and customer service across the district.
  • The Werribee 4/1 piping project, the first stage of piping the complete district also completed, meaning that 30% of the irrigation channels are now piped. This has improved water delivery efficiency and service to our customers in this area.
  • A successful pilot of automated metering technology in Groundwater and Rivers. This modernisation project means that we no longer need to visit a customer site to read meters and future stages will provide real-time usage data to customers. We are now rolling out the technology in several areas of the state
  • Continued implementation of our diversity plan. The highlight of the year was being named “Pride Supporter of the Year” by the Victorian Public Sector Pride Network
  • Undertaking a number of water sales (via auctions) across the state generating revenue that can be reinvested to provide improved service and outcomes for our customers.

I’d like to recognise the amazing commitment of our staff across the business in achieving these results – whether they are directly involved or supporting these people it has been a fantastic team effort.