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Media Releases

Our latest media releases

East Gippsland fires

Important information for fire-affected communities   Updated 24 Jan 2020: If you need water in an emergency for livestock or for fire suppression, there are several options across the region. However, these will depend on your ability to access the water, given the...

Holiday operating hours

Southern Rural Water offices and Customer Service lines will be open throughout the Christmas-New Year period, except for: Christmas Eve 24 December from 1pm, Christmas Day 25 December, Boxing Day 26 December and New Years Day 1 January 2020. All water service...

Barwon Water submits proposed plan

Barwon Water has today submitted its proposed plan for the remediation and environmental protection of Boundary Creek, Big Swamp and the surrounding environment to Southern Rural Water (SRW) for consideration. On 11 September 2018, Southern Rural Water (SRW), as the...

Phone service restored

Update Tue 3 Dec 12:15pm: Our phones and services are now back to normal. Earlier today, we experienced an outage from an upstream service provider and were temporarily unable to take or make calls. Customers were still able to order water online through our Waterline...

Customer survey underway

Southern Rural Water customers are helping to shape the current and future priorities for managing rural water, through a phone survey being conducted over the next three weeks. Customers are encouraged to provide their feedback on questions that include levels of...

MID weed treatment

To make sure our channel system is free of submerged weeds, we have an on-going program in place. As part of this program we treat the submerged weeds in our channel system with Magnacide H. Magnacide H is widely used to control submerged weeds in irrigation channels...

Phone Outage

UPDATE: 3.30 pm. Lines are back in service.  Thank you for your patience. Please note we are currently unable to take customer calls due to an outage with our upstream provider. We will advise as soon as services are restored. We apologise for any...