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East Gippsland fires

Important information for fire-affected communities   Updated 24 Jan 2020: If you need water in an emergency for livestock or for fire suppression, there are several options across the region. However, these will depend on your ability to access the water, given the...

Holiday operating hours

Southern Rural Water offices and Customer Service lines will be open throughout the Christmas-New Year period, except for: Christmas Eve 24 December from 1pm, Christmas Day 25 December, Boxing Day 26 December and New Years Day 1 January 2020. All water service...

Phone service restored

Update Tue 3 Dec 12:15pm: Our phones and services are now back to normal. Earlier today, we experienced an outage from an upstream service provider and were temporarily unable to take or make calls. Customers were still able to order water online through our Waterline...