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Our Procedures

Southern Rural Water has a number of procedures that may be of interest to the public


Freedom of Information

Southern Rural Water comes under the Freedom of Information Act 1982. We have to comply with the procedures established under the Act by which members of the public may gain access to information held by agencies.

Requests can be submitted on our Freedom of Information application form (see below) and must be accompanied by the appropriate fees as listed on the form.

All Freedom of Information requests should be sent to:

Freedom of Information Officer
Southern Rural Water
PO Box 153, Maffra, VIC, 3860.

Protected Disclosures (whistleblowers)

On 10 February 2013, the Protected Disclosure Act 2012 replaced the Whistleblowers Protection Act 2001.

The new law enables people to make disclosures about improper conduct within the public sector without fear of reprisal.

Southern Rural Water does not tolerate improper conduct. Neither does it tolerate reprisals being taken against those who come forward to disclose such improper conduct.

Compliance with the Protected Disclosures Act 2012

The Protected Disclosure Act 2012 (PD Act) enables people to make disclosures about improper conduct by public officers and public bodies. The Act aims to ensure openness and accountability by encouraging people to make disclosures and protecting them when they do.

What is a ‘protected disclosure’?

A protected disclosure is a complaint of corrupt or improper conduct by a public officer or a public body.

SRW is a “public body” for the purposes of the Act.

What is ‘improper or corrupt conduct’?

Improper or corrupt conduct involves substantial:

  • mismanagement of public resources; or
  • risk to public health or safety or the environment; or
  • corruption.

The conduct must be criminal in nature or a matter for which an officer could be dismissed.

How do I make a ‘Protected Disclosure’?

You can make a protected disclosure about SRW or its board members, officers or employees by contacting IBAC on the contact details provided below.

Please note that SRW is not able to receive protected disclosures.

How can I access SRW’s procedures for the protection of persons from detrimental action?

SRW has established procedures for the protection of persons from detrimental action in reprisal for making a protected disclosure about SRW] or its employees. You can access SRW’s procedures on this website.


Independent Broad-Based Anti-Corruption Commission (IBAC) Victoria
Address: Level 1, North Tower, 459 Collins Street, Melbourne Victoria 3000.
Mail: IBAC, GPO Box 24234, Melbourne Victoria 3001
Phone: 1300 735 135

Make your disclosure to:
The Independent Broad-based Anti-corruption Commission (IBAC)
Telephone – 1300 735 135
GPO Box 24234
Melbourne VIC 3000

More information
The Protected Disclosure Coordinator for Southern Rural Water is the Manager Human Resources
Telephone – (03) 5139 3171
PO Box 153
Maffra VIC 3860

Sale of unallocated water in regulated systems plan 2015-17

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